Customers don’t praise support when it works. They complain when it doesn’t. Automated Customer Service keeps that silence intact by answering questions before frustration builds. I’ve noticed fewer follow-ups simply because clarity arrived earlier. Exei supports this balance by keeping interactions fast without flattening empathy. Nothing looks impressive on dashboards. Support just ... https://www.123articleonline.com/articles/1511103/messenger-ai-agent-when-conversations-finally-scale-without-losing-trust